Our Reviews

Work was completed quickly. I had another appointment to get to and I told the lady I checked in with that I was in a hurry. She helped get me on the road fast.

Work took less time than expected.

Fast, professional and thorough. Attention was given to every detail. A great customer service experience.

Jason was great to work with and fixed a problem that I had into Karl Tyler for twice and they said they couldn't find a problem.

Taylor made my experience with Corwin go very well. We worked over the phone since I was 3 hours away and he was very attentive to every part of the process. Very pleased and will be back.

Brandon S did an excellent job going over all the features on my wife's Silverado.

Good customer service

Great service department

Service was completed in a timely manner. Downside is the building blocks in the kid play area had something spilled all over them. There appeared to be some kicked out windows in the wall around the kid area.

It was great. Took a little long but overall great

Outstanding effort best experience I have had buying a truck

My appointment went quickly and those working with me were kind and listened.

Everyone was very professional and thorough in their job. Matt made me feel comfortable with the work needed to be completed.

Your service was outstanding.

Service was fast and professional!

My experience at Corwin was spot on! Shawna was very professional and helpful in finding that perfect vehicle for me. Josh and Roger were also very helpful Thank you!

quick and responsive service. informed on time required and any changes to that time.

Very professional and timely.

My advisor was excellent! She was extremely pleasant and professional and kept me updated during the entire process, always with a smile!

Appreciated the heads up notification for my oil change. Super efficient scheduling and service writer. Further assistance from Corwin staff to assist with understanding touch screen was very helpful! Thanks to all! Keep up the good work!

Very welcoming atmosphere! Everyone friendly and full of smiles

Friendly, informative, prompt. Way better than don k!

Quick service

The dealership was quick with the service. I didn't have to wait a long time.

Everyone was patient and well informed about . Good experience

Very happy with the service and staff.

Great staff. Work done in timely matter. Tech reviewed service done. Thank you!!!

Great service as always

Very thorough and committed to detail.

Le was helpful and explained the work completed

Everything went very smooth once my truck arrived at the dealership. Dan was able to answer all questions I had.

Kelly was so helpful! I’m so grateful we were able to get everything fixed! These guys were very good to me!

Our service writer Jason was excellent! Great communication, and straightforward with what was wrong and what needed done.

Pleasant experience - quick and easy.

I have had so many glow plugs got out yet you only extend you warranty on 1 cylinder. With the higher costs of labor it seems imprudent to keep bringing my vehicle there. I can save money making the repairs myself or a mechanic with lower labor costs. There is a glow plug issue with these vehicles yiu should offer to fix the problem.

Great Service!

Quick and thorough

Great service all around

Fast, efficient and not too high on the costs. Wish you could have replaced the single valve on the muffler (instead of having to replace the entire thing), however, I will go to a muffler shop

Great customer service! Thank you!

Salesman was great. You gave me a fair deal with no games.

Friendly clean, willing to go out of their way to help me

Jason was very informative, friendly and kept me updated on the progress of my trucks repairs. Thanks.

Great

Oil change was performed quickly. Additional repairs were recommended.

The sales person, who I have known for quite some time, is very transparent and I appreciate that. All went well otherwise.

First trip from Fortine: A few hours to determine DEF heater out. Not in parts. Come back two weeks. Original estimate three hours to change out DEF heater. Took over five hours. Within 30 minutes, started getting Emissions message and check engine light. Now is counting down miles again. Coffee was good, but I can't afford the time or money to drive to Kalispell over and over.

You guys need to communicate with your customers more about what they need to know and do when using Chevy rewards points. I used mine but it was a hassle to do so

Fast and friendly service. Easy appointment.

Matt Coulson is wonderful to work with. He listens and is efficient.

The Maintenance Staff at Corwin is outstanding. The Sales Staff should take notes from the Maintenance Team, as the Sales Staff is woefully poor.

Your waiting area is nice.

Very friendly and professional. We are always happy with the service we get at Corwin Motors in Kalispell

They were very personable and professional.

While the east of making appointments (on the phone - not online - can never log-in) was easy, for the first time of my maintenance appointments, my experience was no a good one. First, LONG LINE at the service desk (overbooked? or just understaffed?); I waited over 90 minutes for an oil change that was pre-scheduled (I've never waited that long); It was the last of my warranty coverage but I got sent a note that I needed to pay (this happened at my last oil change as well); Track your vehicle NOT working instead I received a "Can we buy your vehicle" and here are the things you need - which I answered online then they never received it and claimed that was why it took so long, yet I received online confirmation. I eventually went and found someone (after standing in a long line again) and paid and left. Very disappointed. The employees at the Oil Service place are always friendly however.

Prompt and professional service.

Great service

service was great

Truck needs a part not in stock. Ordered part 4+ days out and also service rep was waiting for service warranty plan approval. With all this, neither I or the "track your vehicle" website was ever updated. I texted the service rep at the end of the day to get and update and was then told I should get my truck until parts are received.

I have always been pleased with the service at Corwins in Kalispell, MT. The staff and mechanics have always been kind and courteous. Whenever I have a vehicle emergency, they expedite the service and quickly get me back on the road.

Jack in the service department (quick lube) was great to work with. Very knowledgeable, polite, kind and got things done in a timely matter, answered my questions customer service was fantastic

Kelly and Brian are excellent to work with!

Quick Lube always fast and great customer service from everyone!

The salesman Jake Lorenzen was awesome, patient, answered all of our questions and followed up to make sure we were completely satisfied. The financing women Elle was efficient, informative on packages, but not pushy, a very nice experience.

Jason was great to deal with.

Kelly in service was very helpful!

Things went as expected but pricing seems to be getting out of hand.

The people were very friendly, however they broke my glove compartment. I appreciate their honesty and getting the replacement parts ordered right away.

Matt C is an excellent representative for you business!! He was helpful, respectful, an advocate and an excellent communicator! He really helped us and was concerned for us and our vehicle through the repair process. He went to bat for us on a warranty repair and helped us locate a rental vehicle for the day. That and he is just a really nice guy! Thanks Matt

George did great.

I am always impressed by how speedy and thorough the service here is!

was handled with great professionalism, service work completed in minimum time frame

As always, I received great service; however, when they finished with my vehicle, I was never called or notified on the PA system. I believe I sat in the waiting room and extra 30-45 minutes and did not know my vehicle was finished until I asked.

The lady that assisted in my oil service, was knowable friendly and answered all my questions

Working with Bailey Reed was a pleasure. After looking at several new and used vehicles Bailey was able to direct me to a new vehicle that was on another dealers lot and he had it at Corwin the next morning. Exactly what I wanted. I will definately come back to Corwin and Bailey for my next rig. Thanks! Robert Wilson

Although when we made the appointment, and again when we dropped off the vehicle, we asked them to NOT address the recall notices and that we only wanted an oil change. Unfortunately, the service department felt that it was not our choice, but theirs.

Quick, easy and friendly checkin.

Our sale rep, Taylor, was very outgoing and easy to work with. Very good attitude and helpfulness!

Daphne and Jake were awesome!

I received a text message asking if I wanted to sell my vehicle. I responded with two questions of my own and did not receive a response back. If I am dealing with A.I. then this is not a acceptable way for me to do business. If it was a person then I also find this a poor way to do business because they initially started the conversation! The service department would get 5 stars on this visit. Tom Frank

Scheduled my appointment via the CORWIN email site. Specifically said I had a GM Service Bulletin notice which needed to be addressed with the Scheduled Service. Software Update needed for the brake system. Upon completion of the Service I was told the Software Update was not performed. Conflicting statements by the Service Staff, 1. Technician not available or too busy 2. GM Software Update system down Nationally. Why wasn't I told this prior to showing up? Why wasn't I notified via email or text? Ridiculous Customer Service

Ryan Kropp has excellent car knowledge and he is going always “extra mile” in order to explain what is going with the caŕs problem.

Unfortunately, once again your service left me with many Questions. On Dec 23, I had the windshield pump replaced. On that date, your technician noted “Timing Cover Gasket: Engine front cover leaking oil. Possibility of water pump leaking as well.” Red: Needs immediate attention $3354. Interesting that on my April 8, 2025 service date, no mention made of the need to repair or replace the Timing Cover Gasket even though repair no work has been done. I was told by another service provider that there was NO NEED FOR THE REPAIR WHICH YOUR SERVICE DEPARTMENT SAID NEEDED IMMEDIATE ATTENTION. Funny, if it was urgent in December, it wasn’t even noted as an issue on April 8. This is the at least the third time, since I bought my Enclave, that you have recommended or completed service that wasn’t needed. I am also disgusted with your total lack of response to my complaints over the last 7 years. I will never recommend your product or service to anyone!!! The last time I responded to your survey, not only did I get no response relative to my concerns, , but received two additional requests to complete your survey Please publish my response

Air and oil wasn't reset. Change sticker wasn't updated, and wastegate squeak wasn't acknowledged.

All my questions were answered,

Friendly. Helpful. Good experience.

Koby was very helpful. The process was seamless. This is our third Equinox.

Great team. Very efficient and knowledgeable.

Good experience

I had an appointment for 11 o'clock and after 45 minutes of my car not getting in I had to ask what was going on. They then immediately got my car in. They did an inspection again after I just had one in December. They said my battery was bad and needed replaced. This battery is a 7 year battery and I have had it for only 3 years. I took my car to Les Schwab where I bought the battery. They checked it along with the alternator and said everything is good. I DO NOT appreciate being taken advantage of. I will not be returning to Corwin Motors for car repair or anything else!

Excellent service. Service Advisor Ryan Kropp did a great job of geting all of the things done that I needed done to be safe of the road..

The best service in the Flathead Valley. We will be back thank you

Great team, good service, excellent time.

Experience was as good as could be. Thank You!

Easy to work with and good communication

Friendly, helpful and informative!

I made an appt a month in advance to make sure the recall part had time to come in. They didn't tell me until AFTER my car was "done" that the part never came in. They also never waited for me to confirm the "fix" they did. I asked for a diag for an airbag light that was i believe $170?? They then told me they fixed it and it was a little more than the diag! I paid almost $300, they didn't even wait for me to respond! I should have asked more questions, but I won't be returning.

I never had my car serviced, I bought a new one. Do you even know what your sending me ?

Daphne and Brandon were great!

Corwin always takes care of me and my truck

Text on status of service was great, but never received text when service was done. There was an announcement over speaker system, but I did not hear it.

It was time to trade in my 2018 Equinox..Sales Agent was great..as was the Finance Department..everyone treated me well..

The staff in the oil change/tire department are always amazing including this time. Friendly, knowledgable, accommodating and did a great job keeping me informed on timing. I never feel pressure to have to do all of their recommendations for service but really appreciate them walking me through what should be done in the coming months based on my mileage of the vehicle.

I thought Shawna and Julie were great. I really appreciated their approach and considerate service. Thank you.

Was easy and great

Everything was exceptional, l left the dealership feeling confident with my choice, and I didn't feel buyers remorse when I left.

Matt always works hard for his customers

Excellent experience on time and explained the services in detail.

My experience with the salesman Mario Currie was fine. I'd like to see you speed up the time involved with the purchase process. It takes a few hours for several short meetings to do the required paperwork. I was disappointed when I got home with my new truck and discovered it does not have a homelink or similar system to open my garage door. Yes, I should have known that before buying the truck, it's just not something I even thought about. I assume any new vehicle would have that. Even the Jeep Gladiator, as simple as it is, has that capability.

Always on time and work completed as quoted.

very pleasent the peoplewere great

Jason, was very helpful with getting rear brakes checked & the whole team is always very kind & professional

I stopped in for an oil change and was worked in very quickly. Great service

Ryan Cropp is a gem. Always helpful.

Ryan, who works in the service department, was very knowledgeable, efficient and great to work with.

Excellent service and experience overall.

I recently purchased a vehicle at Corwin Motors in Kalispell, MT had the pleasure of working with Bailey Reed. He was incredibly patient and positive throughout the entire process. Car buying can be stressful, but Bailey made it a breeze! He listened to what I needed, answered all my questions thoroughly, and never pressured me. I highly recommend working with Bailey if you're looking for a great car-buying experience!"

My recall work went well. However, during the process I was advised that there was work to be done on my pickup. Work that amounted to several thousands of dollars. I was reluctant to have them do this work and I’m glad. I went to a trusted mechanic and he said none of this work was necessary. In effect, they tried to scam me for thousands of dollars for unnecessary work. Not a good business model.

As always the service was excellent, I’m very impressed with the quality of service I get at Corwin.

Corwin staff were very flexible with car drop off and pick up, I appreciate that a lot since my kids had activities going on at the time. Thank you!

The emissions system programming that needed to be updated was not covered under warranty. It should be covered by the power train warranty.

Promt, effective, professional.

Koby was great

Mike Boger was absolutely amazing! He went above and beyond for me when getting me out of my 2015 Chevy Equinox into my 2025 Chevy Equinox Activ! He took me on one of the best test drives I’ve ever been on and even stayed after closing to help us finalize the deal. Mr. Boger is a rockstar!!

It was a fun experience to deal with the crew. Daphne was awesome to work with as with the whole team.

Fast, easy, great knowledgeable sales reps

I wasn’t sure how long it would take for the employees to fix this most recent recall. It was done in a timely manner with constant updates as to where it was in the process.

On time and done right!

Very friendly people

Service was mostly completed satisfactorily. One small issue, TPMS are now misaligned with tire position on the truck, annoying but manageable. BIGGER issue is the systems used to intake, communicate, and followup on service. They don't sync, requested service during scheduling was a surprise at checkin. "We don't always get the full picture". During service the tech identified an issue that needed attention. The alert text was sent to my phone 20 minutes before I was to pick up the truck, actually notified while on my way to pickup. I would have added the service had I known. Solution was to schedule another time for that service, nope. Then, my truck is serviced regularly by the dealer. I frequently get email notifications that the dealer suggests service be done asap, when I just had it serviced the day before. All wraps into a frustrating experience and a poor rating.

Smooth and timely maintenance

Prompt and professional

none

Jake Slawter was am excellent service writer and took good care of my vehicle

Always thorough and courteous

I was told I needed a break job in the front. I wet and got a second opinion. It is the back breaks that need attention. The last time I had my oil changed I stressed the importance of looking and making sure I had no oil leaks. Well this time I do. It was not checked as I requested at my last oil change. It was important to me because my warranty was up soon. The female you have working in this department just says what she thinks you want to hear. She is not forthright. I have two more oil changes that I have already paid for after that I may take my business else where. I have been a returning customer since I bought my Buick. The second opinion said it was an old leak. I was not told where the leak was. I feel Corwin Motors ne3ds to make this right. The lady in that department is going to drive customers away. She herds people through like cattle. What happen to the nice gentlemen that were there? Im truly disappointed. Jennie Bondurant

Your service was done well and fast. You consulted me first before doing additionsl work.

Like the explanation of things needed and done to my truck

Good

The people were nice but part of the job wasn't executed properly. I had my rear brakes serviced, among other things, and had to return to the dealership after pick up because the driver's side rear brake was noticably grinding. The technician diagnosed it as the dust shield rubbing and fixed it. After driving away a 2nd time, the rear brake is still grinding after I brake and make more than a 90° turn. I was too exhausted at this point to bring it back as this whole ordeal had already taken my entire Saturday morning. I will most likely go elsewhere to get this remaining issue serviced.

I will tell All families and friends to buy their next v from corwin motors because of professional sales staff and service.

Didn’t replace requested items. Rear wiper blade didn’t get replaced

Great customer service!!

Kelly was great to work with and made the process very easy

Cabin air filter door was broke off a second time and the engine air filter box ALL the screws were stripped out. I was advised the engine air filter was needing to be replaced at a cost of over two hundred dollars. Once at home I discovered the cabin air filter door was broke off again. I examined the engine air filter box and it is clear someone used electric or air tools to tighten the screws which stripped out the plastic holes. You would think the chevrolet dealership would know better. I called the service center and had to come back for them to look at the issues on the follow week. After some discussion and the manager looking at the issues, he agreed to replace both broken items but during our conversation he stated they just failed to document properly as he claimed the engine air filter box was stripped out before. I know the last filter I put in was not stripped out and I have only taken the vehicle to this dealership for any service but I am considering going somewhere else after these issues.

Welcoming, kind and professional!

Great Service

professional

Despite a busy day for your service department, the staff (particularly Matt) was very patient, helpful and professional. I appreciate Matt taking the time to explain everything to me. He researched by vehicle's service record to make sure no service was performed that was unnecessary, a rarity in your business. I prefer to have my truck serviced by you instead of a much closer provider because of people like Matt and the other service techs. Keep it up!!

The Corwin service team took care of my issues promptly and professionally.

Great service and was done quickly!

We are very pleased with our new truck and were treated well. But our salesman seemed rushed and did not take time to show us some features on the maps/music panels etc that are quite confusing.

Matt did great and was super easy to work with for scheduling!

I made an online appt for an oil change. Apparently, the "internet" scheduled in the main shop. The quick service folks accommodated and we're able to weave me into the line seamlessly. Very grateful!

Punctual and friendly sales, ready to go the extra mile to make sure we got the vehicle we really wanted.

in an out quickly - and my problems were resolved

Oil and service

Staff are friendly and knowledgeable.

I was totally satisfied with the service for my 2003 Chevy Impala.

Matt makes every effort to be sure I am completely satisfied with the service.

Professional and quick.

Matt was very helpful and kept me informed of what was going on at all times from start to finish...hope of i ever have an issue with my vehicle again that he's handling it

Came to get a new windshield but about an hour in Chris came over to apologize for wasting an hour of my time but the windshield replacement had a defect. A new windshield would be in the next day if I could come back. Told him not his fault and appreciated the fact that they stopped upon seeing the defect. I was back the next day and in a little less than 2 hours I had my truck back with a perfect windshield. Chris also gave me a lower price for the inconvenience. I greatly appreciated the service and the overall friendly staff.

I brought in my vehicle for a check engine light. I was told it was an issue with a purge valve that was covered under an extended warranty and was thrilled with the service provided by Ryan. Unfortunately, the check engine light came back on three days later and I have to take my car back. Not excited that the problem wasn’t fixed the first time.

Professional

The service was excellent by Ryan… cost of repairs were excessive.

Ryan is the best….explains everything and keeps you up to date. Mechanics did an excellent job also.

First Service on my Sierra 2025 Duramax went as planned. It took 1.5 hours as predicted by the service center.

Friendly helpful employees. Nice facility, good coffee.

Dan Gerber answered every question I had and helped make the decision really easy. He was great. I would work with him again. Loving the new truck! Thanks Dan!

I have only ever serviced my vehicle at Corwin, and it is a top-notch, 5-star experience every single time. I had a concerning issue pop up, and they were able to squeeze me in that day. Matt, my service technician, CARES about his clients, and took time to explain to me - in detail - what I was experiencing and how to best proceed.

Excellent service

Professional quick service

Staff was very pleasant and professional

Very impressed with the thoroughness of the service and quality of customer service.

We were treated promptly and our needs were addressed.

Excellent! Very knowledgeable.

great place and people

Why am I receiving something for which I never ever had any business dealings with? I have never even been to the state of Montana!!!

Brandi was excellent to work with. She stayed in contact and set up the appointment as soon as my part was available. She made it very easy. The day of install went well and everyone was friendly and professional.

Very happy working with Bailey and Daphe. Felt like we came up with a fair deal.

It’s always a pleasant experience to the Corwin team work on my vehicle.

We had a great experience with Brandon. He was very patient and showed us a variety of trucks. He even introduced trucks to us that were not in our list and we ended up buying one of those . He is very professional as well.

I had a great experience trading in my old truck for a new one at Corwin Motors, Salesman Bailey Reed was experienced and knowledgeable.

Nice people

everything was just fine

it's always the same "Excellent"

Service went as told and then as expected.

Excellent service!

in and out quickly

I have comments regarding the time it took to perform my 13k oil change and tire rotation. My appointment was at 4:30PM . I arrived early however I didn't get my vehicle back until 5:50pm. Time it took was excessive plus no one notified me that my vehicle was ready. I had to inquire at the pay desk only to find out the service department had already left for the day. The clerk was nice enough to go out and find my paperwork and keys. Total time at the dealership was 2 hours ... for an oil change and that was with a prearranged appointment. Not acceptable.

No one acknowledged my wife when she walked into the quick lube office. The two employees were talking to each other and no one else was there. After waiting s little while she left.

Service was fast, efficient, friendly. Just the way I like it! Thanks to your oil & lube staff.

My sales person, Taylor was exceptional. My only issue was with my interactions with the first “sales manager” I was assigned. The person obviously couldn’t have cared less if I completed my purchase or not. He all but told me to leave when I wanted to add my wife to the title. He also refused to allow me to speak with the finance officer. I was wanting information on finance rates so I could make the decision as to whether to finance or pay cash. Apparently he didn’t believe that was a reasonable request. At that point he all but told me to leave the dealership and never return. After I left Taylor reached out, apologized for what happened and arranged to have the General Dales Manager contact me. The gentleman answered my questions, also apologized for what happened and I returned to complete the purchase.

Walk-in oil change customer that day. The young lady was very friendly and efficient plus got our service done quickly while we waited.

Very friendly

Super

Service department was very helpful. Answered all my questions. And the one that couldn’t answer, they took me to the sales department for an answer for an answer.

It was a good experience would look to buy here again.

I can’t believe as a walk in I was able to get in and out within an hour and a half Great job thanks again

I was visiting from Canada and needed an oil change on my 24 GMC Denali I was able to get it serviced and on the road in the time promised Efficient friendly service

excellent service, on time and well managed !

The lady that worked me thru the quick lube process was fantastic and a real asset. She was professional, personable and smart about the process and the additional offerings.

They got it done Quik and were friendly

The service was fine

You were a week late on delivery. We stated we needed a new radiator and left if days in advance for a following Tuesday pick up. When we checked in that Tuesday, you stated you had just brought it in and sure enough we needed a new radiator. We did not receive it back for another week.

Jason Doran is so unpleasant to deal with that it is making me consider moving my business to another dealership for my service work.

Friendly Staff , Got right in and out for a oil change, Did a great job,

The person calling, texting and emailing about my vehicle needing service needs to verify records since I did get it serviced but still

Service appointment

Work was done to my satisfaction. Only issue is have is that my appointment was scheduled for 0730, and the technicians would not be in until 0800, per service rep, and the vehicle did not go into the shop until 0830. This added an extra hour of waiting to my time at the service department.

We have bought many vehicles there over the years and Dan Gerber always takes perfect care of us.

As always, the service technician was very helpful. And got the job done promptly.

Made it easy and fast and the team was not over bearing which made me feel comfortable.

Always professional & helpful

Came with no appointment….hot done promptly

Slow start but a strong finish. Saturday is 1st come 1st serve day for oil change. I was in line early to claim a coveted spot but the service department never opened. I tried to go to Whitefish to have it done but did vendor there did not have the correct oil. On my way back to Kalispell I saw the bay doors opened so I tried my luck a second time and got the much needed service done ahead of my upcoming trip.

Was very friendly and Brandon was a joy to work with!

Took over a week to get an appointment - vehicle finished when I was told it would be- pix included and explanation provided for additional items to be done

professional and courteous

You guys made buying a new vehicle easy, and working with Courtney was a pleasure.

I dropped it off same day pick it up same day. It was quick an professional.

Friendly staff, very helpful.

Was friendly and courteous

The first factory recall for this exact item was well over a year ago. When the vehicle was brought in we were told after the mult-point inspection it would take awhile to get the parts needed, and we would be notified when to return . We Received an email less than two weeks ago, scheduled an appointment, and came in. Cause for the recall was left and right roof side rail, airbag replacement. This is twice now that the multi point vehicle inspection has supposedly been conducted by Corwin motors prior to any maintenance. First item on that multi point inspection is bulbs and lights. Supposedly they were all checked and OK. Completely false! There are two bulbs on that truck that have been out since its first ‘Multi-Point’ inspection. The next supposedly passed ‘Multi-Point’ inspection item is fluids oil/coolant/power steering/brake fluid/washer. Each checked out OK according to Corwin motors! The vehicle has a warning message on the dash for low fluid that has constantly been on…since the last ‘Multi-Point’ inspection, and coupled with the fact that there is a slow coolant leak which can be smelled, but not located. This is why we choose vehicle maintenance at other local businesses than Corwin Motors. We have zero trust in Corwin Morors for anything other than recalls. And after two of these multi-point inspections that are obviously fraudulent, We have even less confidence in basic services.

Primary reason for service was not addressed and had to be rescheduled for a later date

Jason is always very helpful and patient to explain things. We like the text communications with links with all the information.

I took my vehicle in for oil change and tire rotation. They did a great job. They informed me that I needed a engine air filter. The got my vehicle done in a timely manner.

The service done on my truck was good, but I bought 2 t-shirts and one had a price tag of $20.00 and I was charged $24.95. Not happy about that.

All scheduled work was completed in a very timely matter.

Wrong parts were ordered. Wait 3 to 4 weeks for new parts to come in. They actually showed up in 1 to 2 weeks but my numerous calls to the service person helping me went unanswered or returned until I spoke with 2 additional service people. Was told my ticket "slipped through the cracks". Drop car off for service at 830 as instructed for a 4 hour repair. Informed service person I had to have car back to 330 to pick up my kids and was assured it would be done. No call or update throughout the day. I call at 3 to see the status of car and was told it would be another 1.5 hours minimum. Had to scramble to figure out how to get my kids. Not a great experience. Also, one of the items repaired under warranty is still not working. While there I asked about an engine recall notice we received about or 6.2 engine. I asked if the vehicle could be inspected to see if it has one of the faulty parts installed so we dont get stranded or in an accident when the engine fails. Was told there was nothing they could do until the programming for the recall gets implemented. Couldnt even inspect the vehicle to see if it has the faulty part. So now we have zero confidence in our 2 year old car and we might get in an accident or stranded when the engine blows up. But hey when it happens we get a brand new engine installed which will probably take 2 weeks and not be done correctly anyway. Super negative experience overall.

I received professional service and the public relations from the service staff was excellent. I am very satisfied with the Corwin Motors team.

Ryan was great. He was professional and helpful. Travis did a great job repairing things.

Check in was fast and efficient. Staff is always cheerful. Vehicle was ready for pick up within stated time for completion of services.

Will make an appointment next time as the “quick service “ took 6 hours but they warned me at drop off

Brandon Colonna was a great salesman and made the experience easy. He continually checked in on how my insurance claim was going and once I was ready to get into a new truck he made it happen within days.

friendly service personnel, timely service

Kelly was amazing! She did the research and it was determined to be a warranty issue and saved me money!

I had to pay the labor costs AGAIN for parts that failed after already having to take out 2 loans for repairs!

Ellie was very friendly and informative. She has great customer service which was much appreciated!!

Seems that no one is willing to go above and beyond for their customers.

Very pleasurable vehicle purchase experience. Cordial and knowledgeable sales person.

I was very happy with my service. Thank you.

You fixed the problems. It was way too expensive.

My only comment is that I asked for my fluid levels to be checked with oil change. I wasn't happy with the filter checks and the disarray of my dash box. I personally replaced that filter and Corwin replaced the engine filter just 3 months ago.

It was awesome

All items covered well.

It has always been great.

It seems like the service center is committed to finding things wrong with my vehicle. I have yet to have a vehicle into the service center that I haven't been told I need new brakes on. This experience was no different. I had my vehicle into the quick lube to do an inspection for Turo. They said I needed back brakes but that my front brakes were fine. They sent my vehicle over to service and the service center did their normal inspection and once again said that my front brakes were not ok. I am not sure the discrepancy here but I am pretty frustrated. I had even talked to one of the guys in the quick lube department and he was confused about the discrepancy as well. The one bright spot was working with El or Elle, I am not sure her name. She was fantastic to work with.

I keep returning to Corwin because of the great service and staff

The people and service were excellent. However, $111 for a license plate holder is shocking. I suspect that Dictator Trump’s tariffs had a lot to do with it.

Always great service

Always have had great service. Great communication

Nothing was found. Excellent inspection.

I always like Corwin even better than my home Chevy service. I had , with the appointment , made online, asked whether there were any earlier appts. I also called and left a message the Saturday before my Thursday service appt if there were any earlier. I guess , even if there weren’t , I would have expected a contact

Easy to work with and good communication.

On time and friendly people.

Everything was pre prepared for my purchase. It was all very fast, easy and friendly! Very good purchase experience!

The Ryan and Mike went above and beyond to help me . Thank you !

I had an appointment, and all went as promised.

Greatly appreciated the no stress and no pressure of the service.

My appointment was on time. Had oil change and tire rotation. No comment on a charge for tire rotation, I don’t pay for tire rotation at home, this is a rip off!!!! Then you charge me 3% for using a credit card. You can rest assured that I will never be back!!! You knew that when you made it convenient for customers to use plastic, you would incur a fee from the cc issuer, now you us it to bulk up your revenge. Every one I know will hear about this!!!👿👿👿

Fast, knowledgeable, courteous,.

Very good and efficient service.

Friendly and professional before, during and after service. No surprises with everything they did from the estimate to schedule. Even and card for a free car wash. Thanks, great job.

Great service, friendly group in general, but Ellie is super friendly and communicative. Thanks

First I made an appointment and a hour and a half goes buy and never started on it I was thinking about a newer vehicle but Thay wouldn’t give me anything for mine so they finally came out after two hours and told me it was done so went to pay there was a special for $85 but they decided to bill me $97 so I was not satisfied this is the last time I’m ever going to deal with them again and make sure I tell everybody about my experience

LE was very professional and helpful .

Jack, my service manager was professional and timely with communication! I appreciated his willingness to explain the work required & help with the decision to get new tires as well.

Service was on time

Always bringing truck back after it’s been supposedly fixed

Excellent service.

It went well everyone was very nice!

Everything was great

Had my truck service work done in half a day and got me back on the road!

Labor rate very high

All went well. Always appreciate the associates staying cool while many customers are needing attention.

I made our appointment for our 45k service on our Yukon well in advance. The girl told us an hour and a half when we made the appointment. I clarified with her it was for 45k service, she confirmed. Upon our early arrival for the appointment on 9/16, we were told we were only scheduled for an oil change and check the tires. How disappointing and super frustrating since we don’t live in kalispell, rather 1.5-2 hours away. The appointment scheduler failed your customer service department and us. Our service advisor on 9/16, Jack S., was very good and understood our predicament, so no reflection on him whatsoever and in fact, he’s the only reason this review gets any stars. So now, have scheduled another trip to Kalispell on October 10th, for the re-scheduled 45k miles service.

Friendly knowledgeable staff…

Very good. Great service folks

The service appointment for my oil change was went perfect. My service advisor was a machine with a non stop smile. She would make time to check in with me, even know she was checking in vehicles like crazy. It was impressive to watch.

Too expensive

When we come to service the vehicle LE does her best to get us in and out as quick as possible, would highly recommend giving them a try, thanks LE

Very professional, awesome communication and timely.

They put the wrong diesel in my truck. They caught it before I left though

Eli Roland was very informative & helpful so made the buying process go as smoothly as possible.

We had trouble while traveling thru Montana, we called Corwin Gmc they understood we were from out of state and worked us in to get the repairs completed. The service department was great on getting my vehicle in and ordered the parts in to complete the service with minimal downtime. GOOD JOB TO THE SERVICE REPS AND THE SERVICE TECHNICIAN. Thank you

Corwin did a great job and they were right on time with my appt. Thanks

I have never had a bad experience with Corwin . Corwin has a good team at the service desk .

Service was great

Vehicle was done within an hour. Ellie was very professional and knowledgeable.

Very pleasant, no pressure, friendly staff. Salesperson, Gage Graham, listened to what we wanted in a reasonable price range and we drove away very happy.

Work completed was excellent as usual. But, work was done that I did not request. Was charged for the unauthorized work,

RYAN IN SERVICE IS A GREAT AND PROFESSIONAL SERVICE AGENT.

very accurate as to what needed to be done and how long it would take to finish

No issues

Great service!

Gabe and Juillet Corwin informed me all checks out on my end, and a few signatures and truck is mines, already prepped, they were prompted, possibly 1 hours and with test drive.

I was very pleased with the service and the friendliness of the dealership. The service department has a caring attitude that was very much appreciated.

Corwin was on time,did what they said they would do and made arrangements for necessary further work.

Very efficient and friendly service in the quick lane.

always professional.

Excellent fast friendly service. Easy to get repairs completed with trustworthy people. I will continue to bring my vehicles backs to Corwin Motors.

Great communication and professional service

My experience at Corwin was not a pleasant experience. I went in for an oil change and tire rotation, the gmc canyon has around 12000 miles and is kept inside a garage and stored for the winter months. During the service I received text messages saying cabin filter, windshield wipers were in need of replacement. This to me is upselling and a bit of scare tactics on a vehicle that is practically new and has seen little use on dirt roads . I do understand that there is a check list for safety and routine maintenance and very much appreciate that. The work that was done was top shelf and done in the time frame the service technician stated.

everything went extremely well thanks to Josh

Came in wasnt sure about a purchase, my heart was set on another car, but the employees that sold me the car were outstanding and really sold me on this purchase

I went to the Express Lube and the young lady that waited on me was fantastic. She and the rest of the crew were outstanding. They pointed out a couple of issues that I will be taken care on Tuesday by Corwin. Super experience.

VERY impressive! All was excellent service!

Corwin motors takes advantage of their customers who buy used vehicles they were not willing to give me a reasonable solution to the truck that I purchased less than six months ago it has over $10,000 in repairs needed and refused to fix the issues. Worst customer support and management team that I have ever worked with. They tried to lock me into multiple new contracts, getting more money out of meand refuse to give me a fair trade-in value on the truck. They just sold me.

Josh did a great job of finding an acceptable solution to our issue, and Gabe Serrano was a terrific salesman who was outstanding each step of the way.

My service contact was communicative and responsive. The work was completed ahead of his estimate

Everything was done properly. I didn’t get my cabin and engine filters changed because I didn’t use the internet service correctly. It wasn’t the fault of any employee. I just have to schedule an appointment together it done. My kids would say My Bad.

I received my letter for the recall. I called and got an appointment right away. Also had my automatic transmission fluid changed. Everything went well.

great we even had time to eat at I HOP.

I buy alot of vehicles every year and this purchase was by far my best yet . From the salesman to finance.

A little late start from the appointment time

professional

Friendly and professional

Friendly service. Helpful service check to ensure my vehicle is running well.

Well you guys constantly call me to service my car and charge an are and leg to do so then you guys can’t even assemble all the thing back together after you work on the car

Friendly and thorough

Great staff

the service was excellent, everything was explained in detail, and all the work was completed in a timely manner. miss mcdaniel at the service desk answered all my questions to my satisfaction and was very polite and cordial. i will continue to have my vehicles service at corwin motors.

Mario was amazing and tentative to our needs. He was patient and really listened to us

Great

Was very accommodating and present

Corwin staff and technicians did a great job. To GM - Three hours to perform software updates is ridiculous!

Shawna was awesome. We liked working with her. We are very happy with our new vehicle!

I was very frustrated by the lack of price transparency. I had to comb my receipt and identify the errors in billing or otherwise they would have been completely comfortable over billing me. What’s more- among the services provided was an oil change. I paid one price approx $120 and the very day after I had my service done I received an email with a ‘coupon’ for the same service at $89. When a customer is paying thousands in repair costs it means a lot to see that a company looks for and offers the lowest available price. The end result of this experience was seeing corporate greed at it worst.

Le is the most helpful, knowledgeable and thorough employee. This girl needs a raise! She is constantly running every single time I see her and nonstop busy. She takes care of my needs very well and thoroughly each time. She is a gem and deserves recognition for her hard work and skills.

Very friendly and a great experience.

An extended stay for 45k service but everything was taken care of without complications.

Timely service with expected results, friendly and helpful staff and a vehicle that can get back on the road and run perfectly.

Na

It was great.

Kept me informed while servicing my vehicle

Everyone is always so friendly and helpful, they keep me informed every step of the way whenever I come in for service, be it a brake job or an oil change. I appreciate it very much.

Excellent customer service, quick responsiveness, very detailed , and pleasantly friendly

Courtney was great. He and Josh helped us get the car we have been waiting for and looking for. They were patient and made the entire experience easy and pleasant.

Very professional, honest, and kind interactions. LE was fantastic at communicating and overall honesty. I appreciate the thorough inspection and handling of my car. It’s great to know I have an honest auto repair facility here at home. Thank you! .

Shop appears overwhelmed.

Great experience purchasing a new truck.

All went as well as I could expect. Thank you.

Conner did a great job answering all of my questions. His customer service and his communication skills were great. It was nice also talking with your Finance Manager and the Parts department during the purchasing process.

Your service staff is always courteous, respectful, and friendly. All of them do a thorough job and keep you well informed of any needs your vehicle has. All is explained and satisfaction is their obvious goal. Great job by all!!!

all good

Please stop asking my wife to pay $83 to replace a cabin air filter. I had put a new one in for her a month ago and you're asking her to replace it? It takes a minute to replace and costs a out $20 for a good filter. If this continues we will take our business elsewhere.

Good experience over all

The service girl was to “chatty Kathy” - I just needed to pay and get back to work, she was nice enough but it became irritating

It was fine but why is there a credit card fee, when the price was already about $10 more than last time for the same service. I m just bringing cash next time.

Received some technical advice on my Chevrolet app